At Mother Nature’s Remedy, we are dedicated to bringing you exceptional quality products and service. Our return goods policy is outlined below.

1. Within 30 days of invoice date, Mother Nature’s Remedy will accept the return of any product on the basis of quality issues or shipping mistakes.

2. Requests for product returns must be authorized in writing and receive approval from Mother Nature’s Remedy before replacement merchandise or credit memo will be issued.

3. In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice.

4. All freight and handling charges on returned goods are the responsibility of the customer.

To make sure your returns are processed quickly and accurately, please contact us at 1(818) 345-6337 for instructions before shipping returns.

Out of Stock Policy

You will be notified of any out of stock or discontinued items either via e-mail, on your packing slip or invoice. You may reorder out of stock items at a later date.

Security

Here At Mother Nature’s Remedy, we use SSL (Secure Socket Layer) technology to encrypt the information you send us when you place an order. Not only is it encrypted before it travels across the internet, it's also encrypted on our server, which is located behind a secure firewall. Also, once your order has been processed, we delete your credit card information as an added safety measure.

Information

We will not send unsolicited email. If you do get an unsolicited email from us, please contact us immediately at orders@mothernaturesremedy.com and we will look into it. Any questions concerning the content of this Web site should be directed to orders@mothernaturesremedy.com.